News 2 July

Trafford Council Extends Online Mental Health and Wellbeing Service Kooth to 19-25 year olds in Response to Covid-19

  • Kooth is a safe, anonymous service and is already available for free to 11-18 year olds in the area. This extension means that the service is now available to ALL young people aged between 11–25.
  • Kooth is provided by XenZone, the UK’s largest digital mental health provider.
  • Kooth has seen an increased demand for digital mental health support from children and young people across the UK due to coronavirus.

Trafford Council has extended its commissioning of digital mental health services in the borough to include 19-25 year olds. The council’s decision to extend the service to include young adults in direct response to the Covid-19 crisis.  Kooth is provided by XenZone, the UK’s leading provider of digital mental health services and is available to over 5 million children and young people across England. Children and young people can access Kooth’s services without any waiting lists, thresholds or referrals and has been delivered in Trafford since 2017. 

Kooth, an accredited British Association for Counselling and Psychotherapy service, offers young people access to a range of online support services including one-on-one anonymous counselling sessions. Trafford young people can participate in peer-to-peer forums which are safe and pre-moderated, and read and contribute to self-help content. Counselling sessions are available from 12pm to 10pm on weekdays and 6pm to 10pm on weekends and can be booked in advance or through a drop in session. 

Cllr Cath Hynes, Trafford Council’s Executive Member for Children’s Social Care, said: “It is vital that the mental health wellbeing and resilience of young people in Trafford is supported. The fact this is now being extended to the 19-25 year olds is brilliant news. The partnership between Kooth and Trafford Council has been growing for many years and is stronger than ever. The online support for children and young people is first class.”

Dr. Lynne Green, XenZone’s chief clinical officer added, “We’re delighted to hear that 19-25 year olds in Trafford are now able to benefit from Kooth, alongside the 11-18 year olds who are already using the service. There has been increased demand for our online services as children and young people struggle to adapt to loneliness and isolation during the lockdown. Our qualified counsellors are on hand to offer their support throughout these challenging and uncertain times.”