Qwell is an early intervention, online counselling and emotional well-being service for adults and those transitioning into adulthood.

Nearly a fifth of adults in England have experienced mental illness but have never been diagnosed¹. Qwell removes many of the barriers to accessing mental health support, be that the associated stigma, the cost, or feelings that symptoms are not severe enough to warrant help.

Timely access to services is a top three priority for people looking for mental health support with 1 in 3 people wanting to choose their own method of treatment². Qwell meets both of these needs as counsellors are online up to 10pm, 365 days a year to provide readily available, appropriate and accessible mental health support through any connected device.

Our Clinical Director leads the clinical team. All counsellors are employed by XenZone, are members of the BACP, UKCP or registered with HPC and must have at least three years’ post-qualification experience. They receive clinical supervision both internally and externally and work under strict governance procedures.


¹HSCIC Health Survey England, 2015
² The Five Year Forward View Mental Health Taskforce: Public engagement findings, 2016
³ Time to Change

1 in 4 people will experience a mental health problem in any given year.³