Research and Evaluation projects span from intervention to impact
Digital peer support
Supported through funding from the NHS and the Small Business Research Initiative (SBRI), XenZone is developing an innovative digital model for peer-to-peer support. Through this work, and in partnership with the London School of Economics, we are evaluating the value of digital peer support for children and young people.
We aim to determine the therapeutic outcomes for users of digital peer support when delivered within particular parameters and assess the economic value of expanding the reach to young people of this means of intervention.
XenZone has led the way in developing an evidence base for online counselling, using a bespoke goal-based outcome measure. This captures the achievement of self-reported life goals and therapeutic goals of users.
Over 12,000 goals fully or partly achieved on Kooth each year
Average goal movement of 6.8 (out of ten)
Best achieved goals around getting further help to support mental health
We have a large data set of goals, describing what people want and achieve in online counselling. We are working closely with NHS England, the University of Manchester and the Evidence Based Practice Unit (at the Anna Freud National Centre for Children and Families) to ensure goals are recognised as an invaluable source of real-world data and contribute to practice-based evidence for online counselling.
Local impact studies
With commissioned services in over 140 CCGs in England, XenZone endeavours to evaluate the impact of its services on the wider care system. We can identify region-specific trends in Kooth usage, differing from the national picture and begin to assess the wider systemic impact. For example, shifts in perspectives in schools around accessing help, or changes in appropriate referrals into CAMHS.