News 23 July

XenZone Launches New Online Mental Health Service for Barnet’s Teachers 

Teachers and School Staff Throughout Barnet to Benefit from Free Access to New Online Counselling and Emotional Wellbeing Service, Qwell

Barnet Council has commissioned XenZone’s online counselling service for adults, Qwell, to give free online mental health and wellbeing support to teachers and school staff in the area, having commissioned the organisation’s Kooth service for local children and young people in June 2018. 

The move signals XenZone’s drive to make accessible help available to specific user groups who stand to benefit from timely support, and the Council’s goal to support resilience in educational staff. Any member of school staff who is over the age of 18 can use Qwell for free online mental health and wellbeing support. 

Qwell is a BACP-accredited mental health support service, giving adults free access to psychoeducational materials, peer-to-peer support and live messaging with a qualified counsellor. Users also can drop-in or book a scheduled chat counselling session between 12-noon and 10pm on weekdays and from 6pm until 10pm on weekends, 365 days a year. 

The commission is part of Barnet Council’s Resilient Schools Programme, a whole school approach in supporting resilience and wellbeing.

The Kooth service has seen more than 9,000 log-ins in Barnet since launching in June 2018, with 92% of children and young people using the service saying they’d recommend the service to a friend. There have been more than 4,000 messages sent to counsellors and over 3,000 article views. 

 XenZone founder, Elaine Bousfield, said, “We believe mental health support should be available easily and at the point of need – without the waiting lists or stigma sometimes associated with getting help. We would encourage teachers and school staff in Barnet to make use of this service and log on to Qwell, no matter what the issue might be. We have a lot of therapeutic self-help material available and our professional online counsellors are on hand to provide professional one-to-one support.”