Kooth is an online counselling and emotional well-being support service for children and young people available free at the point of use when commissioned in their area. As an early intervention solution, Kooth helps to reduce waiting times for young people seeking help while removing the stigma associated with accessing mental health support.


One in 10 children and young people (aged 5-16) have a clinically diagnosable mental health problem, yet 70% have not sought appropriate interventions¹. Kooth offers an early intervention solution for young people accessing support, by providing a safe, confidential and anonymous service available through any connected device.

Young people can log on to Kooth through their smart phone, tablet or computer to access qualified counsellors online up to 10pm, 365 days a year. Young people can also read self-help materials co-produced by other young people, join live moderated peer-to-peer support forums and access a goal-based journal. Our team of accredited counsellors, therapists and support workers provide guided and outcome-focused support for each individual.

As a self-referral service, Kooth offers young people the choice and autonomy they need, while providing an easy route to face-to-face counselling and other services. We are continuously collaborating with local authorities, CCGs, foundation trusts, charities and other organisations to provide an early intervention solution with clear escalation and de-escalation pathways.

¹The Children’s Society (2008) The Good Childhood Inquiry: health research evidence. London: Children’s Society

For Commissioners

Kooth is offered as a digital only service with pathways into local face-to-face services, and also as a blended service where face-to-face counselling is delivered by XenZone counsellors and therapists. Kooth offers a range of interventions dependent up on the complexity of presenting need. This includes information and advice through peer-to-peer support, self-help resources, drop-in counselling sessions, regular structured counselling and liaising with other services.

We work closely with commissioners and partners to ensure digital support is part of a whole system transformation. We understand the need for an integrated and robust set of services with a single point of entry, clearly defined and well-trodden pathways between services and strong links to CAMHS.

Our Clinical Director leads the clinical team. All counsellors are employed by XenZone, are members of the BACP, UKCP or registered with HPC and must have at least three years’ post-qualification experience. They receive clinical supervision both internally and externally and work under strict governance procedures.

If you’re interested in finding out more about Kooth, please contact us.


For Universities

The number of students seeking counselling support at university has increased by 50% in the last five years. Student Well-being Services are under increased pressure as demand for support from students grows.

Kooth Student seamlessly integrates into existing Student Wellbeing Services, helping to alleviate pressure off face-to-face services by offering an easily accessible, early intervention solution. It is also a suitable platform for hard to reach students seeking support and who may not feel comfortable talking to a counsellor face-to-face. An Integration & Participation lead works with student councils and ambassadors to encourage student engagement and participation. Universities also receive a dedicated strategic service lead to ensure Kooth Student achieves the university’s goals for student mental health and well-being.

Read our Kooth Student brochure.

If you’d like to find out more about Kooth Student, please contact us.


Kooth is commissioned in
the below areas in the UK

Barking, Dagenham, Havering and Redbridge
North East Somerset
Bracknell & Ascot
Cambridge and Peterborough
Cheshire East
Essex – Basildon and Brentwood, Castle Point and Rochford, Mid Essec, North East Essex, Southend,
Thurrock, West Essex
Kent – Ashford, Canterbury and Costal, Dartford Gravesham and Swanley, South Kent Coast, Swale,
Thanet, West Kent
Leicestershire – East Leicestershire and Rutland, Leicester City, West Leicestershire
London Triborough – Hammersmith and Fulham, West London
North East Lincolnshire
North Somerset
North Tyneside
Nottingham City
Nottinghamshire County
Rochdale, Heywood & Middleton
Shropshire, Telford and Wrekin
West Sussex
Windsor and Maidenhead
"I have been exploring Kooth over the past few days and I have encountered some lovely people offering great support! Joining Kooth was a search for inspiration towards my recovery and I think it is a step forwards."Kooth user
"Thank you so much for all the support you're giving me, I honestly can't thank you enough. You are helping me feel great, I really look forward to chatting with you every week, you make me feel so so happy ."Kooth user
"Thank you for all your support and guidance, it has really helped me take a step in the right direction. It's been a lot easier talking this way than if it were face-to-face. I don't know if I would have been able to say what I wrote."Kooth user