News 30 April

Kooth Joins Shout in Partnering with Children’s Mental Health Charity Place2Be to Support Young People Throughout Covid-19 Outbreak

Kooth Joins Shout in Partnering with Children’s Mental Health Charity Place2Be to Support Young People Throughout Covid-19 Outbreak 

  • Digital mental health support will complement Place2Be’s approach to providing early mental health intervention in schools 
  • Kooth is delivered by XenZone, the UK’s largest digital mental health provider
  • Kooth is commissioned in 85% of the NHS’s clinical commissioning group (CCG) areas across the country, and is accredited by the British Association for Counselling and Psychotherapy

XenZone has joined forces with UK charity Place2Be to support the organisation’s move to add digital mental health support to its services for children and young people, their families, and school communities. XenZone is the UK’s leading digital mental health provider; its flagship service, Kooth, provides free-to-access, online mental health support to children and young people.

Children and young people can access Kooth’s services without any waiting lists, thresholds or referrals. Those using the site can drop in or book one-to-one chat sessions with friendly, qualified counsellors via instant chat-based messaging. Young people are also able to participate in online discussion boards, read and contribute to self-help content, and track goals and ideas. 

Last year Place2Be provided support to over 5,300 primary and secondary school pupils through face-to-face counselling. Now, in addition to the support being provided by Place2Be’s mental health professionals, children and young people coming through the Place2Be network will be signposted to Kooth, allowing them to access support wherever they are, whenever they need it. 

The partnership will complement Place2Be’s existing partnership with Shout, a 24/7 crisis service supported by SMS messaging. Shout is supported by The Royal Foundation and was launched in May 2019. 

Catherine Roche, CEO at Place2Be said, “We’re pleased to add Kooth’s digital services to our existing support options, helping us to ensure that more young people can access support for their mental health, whenever they need it. Our research and experience tells us that young people want a combination of face-to-face and digital support, and it’s especially beneficial to be able to offer this at a time when other forms of support are less accessible.”

XenZone’s Chief Commercial Officer Annie Meharg added, “We are delighted to work with Place2Be to help them to continue the excellent work with children and young people during this disruptive time. We have already seen over 300 young people log on to our service through their relationship with Place2Be. Online support is critical for young people who are feeling the effects of the Covid-19 crisis therefore we will continue to offer this free support for as long as is needed.

About Place2Be

Place2Be is a children’s mental health charity providing school-based support and in-depth training programmes to improve the emotional wellbeing of pupils, families, teachers and school staff. 

  • Working in partnership with schools, teams of mental health professionals help to create a culture of openness and promote positive mental health, ensuring that potential problems can be identified at an early stage and that children can access support in a safe and familiar environment.  
  • Place2Be takes an evidence-based approach – gathering, analysing and using data to challenge and improve services. 
  • The charity’s Mental Health Champions programmes for School Leaders and Class Teachers combine expert consultation, advice and training to help build understanding, skills and knowledge of mental health in schools. 
  • Place2Be is also a leading provider of specialist training and university-validated child counselling qualifications, from introductory level to Postgraduate Diploma and Masters.  
  • HRH The Duchess of Cambridge became Patron of Place2Be in 2013, reflecting her personal interest in and commitment to improving the mental health and emotional wellbeing of children. 
  • Early intervention can help prevent mental health problems in adulthood, which cost the UK over £100 billion each year. / Twitter @Place2Be / Facebook @place2becharity 

About XenZone

We are the UK’s leading online mental health platform. Our mission is to provide accessible and safe spaces for everyone to achieve better mental health. Our online platform is clinically robust and accredited to provide a range of therapeutic support and interventions. All our services are predicated on easy access to make early intervention and prevention a reality. 

Our three services are:

  • Kooth: for children and young persons
  • Kooth Student: for university students
  • Qwell: for adults

Kooth is commissioned in 85% of the NHS’s clinical commissioning group areas across the country. It is a fully safeguarded and pre-moderated community with a library of peer and professional created content, alongside access to experienced online counsellors. There are no thresholds for support and no waiting lists. Currently, Kooth sees over 4,000 logins a day. 

Kooth Student is aimed at university students and is commissioned by three UK universities. 

Qwell operates across distinct locations and serves specific cohorts, including parents, teachers, victims of crime and those who have suffered from or continue to experience domestic violence. It is also offered as a benefit by a number of corporate organisations delivering anonymous digital mental health support services to employees.

Support for remote workers can be found via our new Silver Linings page, with editorial content shared on The Thought Report platform.

XenZone was established in 2001. For more information: