News 2 May

Adults in Gloucestershire Now Have Free Access to Online Mental Health Support

XenZone, UK digital mental health pioneer, has been commissioned by Independence Trust, part of Connexus, to provide its Qwell online counselling and emotional well-being support service to adults in the Gloucestershire area. The new commission will enable adults, already engaged with the Independence Trust, to access free mental health support – without the waiting lists and stigma that is sometimes associated with seeking help.

The service, accredited by the British Association for Counselling and Psychotherapy, gives adults free access to online peer support communities, psycho-educational materials and counsellor messaging support. Adults can also drop-in or book one-to-one online chat sessions with experienced counsellors. Counselling sessions are available from 12-noon until 10pm on weekdays and from 6pm until 10pm on weekends, 365 days a year.

XenZone will work closely with existing specialist services to ensure that adults presenting with mental health issues and those with autism in Gloucestershire have access to the right help when they need it.

Simon Herdsfield, Head of Support and Wellbeing at Independence Trust said, “We are very excited to be working with XenZone, to provide Qwell to individuals in Gloucestershire. Qwell will enable those we help to access lots of additional support, via phone, tablet, laptop. We look forward to working with Qwell for the next 12 months.”

XenZone’s Clinical Director, Dr Lynne Green, said: “Everyone should have access to mental health support whenever they are in need. The online nature of Qwell means that more people can access help in a way that is most suitable for them, at a time that is convenient for them. We hope that more adults will access help and support for their mental wellbeing through this new Qwell commission.”

The service has been commissioned for an initial 12-month pilot to those over 18, offering online counselling and emotional support to individuals who need help with their mental health and well-being, as well as those with autism.